Dear Clients, Consultants, Contractors and Friends
We are currently fully operational, with all our offices open. Our staff are working a mix of remotely from home and in person – a natural extension of our established agile working policy that has been in operation for a number of years. Our Business Continuity Plans and impact analysis are being reviewed twice weekly with the senior leadership team to mitigate current risks where possible. This is focused around:
- People management and staff wellbeing via our Employee Assistance Programme;
- Location analysis;
- Technology and data access;
- Suppliers and Partner requirements; and
- Stakeholders.
Key Actions we are undertaking to mitigate the current challenges created by COVID-19 include:
- Regular updates and guidance to our employees utilising the information supplied by WHO to ensure workplace safety for us and our clients.
- Coordinated HR support and guidance in the implementation of interim special leave policies and monitoring of absenteeism.
- Seeking confirmations from our supply chain on implementation of measures aligned to WHO, Governmental and Public Heath England advice as well as identification of essential business functions.
- Increasing frequency of our detailed active management system that is reviewed weekly to ensure that project priorities are implemented and that actions are communicated to the project teams and delivered in a timely manner whilst they work at home.
- IT and technology system monitoring to ensure effective homeworking, for all staff.
- Ensuring project teams have sufficient knowledge and capacity that should an issue arise, project continuity can be maintained with minimal impact, if any.
- We continue to closely monitor travel guidance related to COVID-19.
- Virtual informal social/non project staff gatherings, together with virtual CPD’s and tips and tricks on home working.
Aware of the need to continue to support our clients and deliver the highest quality service insofar as we are able, please rest assured we are focusing all our efforts to deliver the service you have come to expect.
We are immensely proud and indebted to our employees who have risen to the enormous and unprecedented challenges COVID-19 presents and remain dedicated to full business continuity.
Please do contact us directly if you have any concerns or queries, we will of course constantly monitor the situation and advise you immediately of any changes to our plans.
Tony Morris
Managing Director